We carefully select all of our cars
Each car undergoes a 82 point check, any mechanical or electrical defects are rectified prior to sale. These are divided between 4 areas:
Bodywork and structure
This includes any accident damage, the condition of the bodywork panels, originality and vehicle identity (vehicle identification numbers etc.)
An assessment of mechanical condition and service state. Over a decade of specialist knowledge means there's little we have not seen in the past.
We interrogate the electronic control units of our cars. This allows us to verify mileage, previous incidents and the manner in which a car has been driven.
We run HPI checks for issues such as outstanding finance, insurance total loss claims, vehicle theft, identity cloning, previous registration numbers and so on.
Prior to offering cars for sale we correct any cosmetic defects so that they are in a condition consistent with age, mileage and price. We are conscious that people travel a long way to see our stock and in many cases buy unseen over the phone. We want you to be delighted when you see the vehicle. If a service falls due in the next 3 months or 3,000 miles we will undertake this prior to your collection of the car from us.
For 3 months or 3,000 miles after purchase we will correct any faults that arise with the engine and gearbox regardless of whether or not they were present when you bought the car. We hope this provides the assurance that you have bought a good car with nothing swept under the carpet or hidden from you.
(In addition we provide the option of 36 months (3 Year) independent cover against engine or gearbox and electrical faults covering all the usual concerns a buyer might have when purchasing a car. Available on all our cars at a cost of 999 pounds. The policy is under written by WMS and are regulated by the Motor Industry code of practice.)
We want you to be happy. We have been around for a long time and hope to be here for many years to come. It is with great pride that we have never needed to employ the services of a legal expert in relation to a car we have sold. If someone has a problem it concerns us and we resolve it. There aren't layers of customer service advisors to wade through, any issues are dealt with directly by the people you met when making your purchase.